James Cabezas
About James Cabezas
James Cabezas serves as the Vice President of Customer Success at Partnerize, bringing extensive experience in customer growth and team development from previous roles at companies such as Clavis Insight and Edge by Ascential.
Current Role at Partnerize
James Cabezas serves as the Vice President of Customer Success at Partnerize, a role he has held since 2022. In this position, he focuses on enhancing customer relationships and driving success through strategic initiatives. His responsibilities include overseeing customer success teams and ensuring that clients achieve their desired outcomes with Partnerize's solutions.
Previous Experience in Customer Success
Before joining Partnerize, James held several key positions in customer success and sales. He worked at Edge by Ascential as VP Global Customer Success from 2021 to 2022 and previously served as VP Customer Growth, North America from 2018 to 2021. His experience includes significant roles at Clavis Insight, where he was Vice President, Americas from 2017 to 2018, and Enterprise Sales Director from 2015 to 2017.
Sales and Marketing Background
James has a robust background in sales and marketing. He worked at OrderGroove, Inc. as Enterprise Sales Director from 2010 to 2015 and at News America Marketing as Account Director from 2004 to 2007. His early career included a role at SeamlessWeb as Regional Corporate Sales from 2007 to 2010. This diverse experience has equipped him with skills in building and scaling teams to drive revenue growth.
Education and Qualifications
James studied at the Wisconsin School of Business, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing from 2000 to 2004. His educational background provides a strong foundation for his career in customer success and sales, particularly in understanding market dynamics and customer needs.
Expertise in Martech and SaaS Solutions
James has developed expertise in Martech, Big Data, and SaaS-based solutions tailored for enterprise and mid-market customer profiles. His knowledge in these areas supports his ability to drive customer success and improve overall customer experience across various organizations.