Niamh Fahy
About Niamh Fahy
Niamh Fahy is a Transformation Leader in Customer Success, currently working at Partnerize since 2021. With extensive experience in enterprise customer success and project management, she has served Fortune 500 clients and holds multiple academic qualifications in languages, eCommerce, and digital marketing.
Work at Partnerize
Niamh Fahy currently holds the position of Transformation Leader in Customer Success at Partnerize. She has been with the company since 2021, contributing to the development and implementation of customer success strategies. Her role focuses on enhancing customer experiences and ensuring successful outcomes for clients. Fahy leverages her extensive background in customer success and project management to drive transformation initiatives within the organization.
Education and Expertise
Niamh Fahy has a strong educational background in languages and business. She earned a BA in Applied Languages with a focus on Translation and Interpreting from Dublin City University. Additionally, she holds an MSc in eCommerce from the same institution. Fahy also completed a Diploma in Digital Marketing with Distinction from the Digital Marketing Institute. Her expertise includes establishing best practice post-sales frameworks and managing customer success processes.
Background
Niamh Fahy has a diverse professional background, having worked in various roles across multiple countries. She began her career as a Business Consultant at Westpac Institutional Bank in Sydney, Australia. Over the years, she held several positions at Davy, including Project Manager and Senior Business Analyst. Fahy also served as Global Head of Technical Account Management and Global Director of Enterprise Customer Success at Edge by Ascential before joining Partnerize.
Achievements
Niamh Fahy has a successful track record in customer success and project management. She has served as a trusted advisor to Fortune 500 companies, including Unilever, P&G, Nestle, RB, and J&J. Fahy is a registered PRINCE2 practitioner and holds a CCSM Certified level 5 certification. Her ability to apply judgment and best practices has contributed to de-risking early projects and achieving right-first-time results.