Rachel Martin
About Rachel Martin
Rachel Martin is a Senior Integration Engineer at Partnerize, with a diverse background in customer service and technical support. She has held various roles in organizations such as Northumbria University and Weeeco, accumulating significant experience in the field since 2008.
Work at Partnerize
Rachel Martin has been employed at Partnerize since 2018, where she serves as a Senior Integration Engineer. In this role, she is responsible for integrating various systems and ensuring seamless operations within the organization. Prior to her current position, she worked as an Integration Engineer at Partnerize from 2016 to 2018. Her tenure at Partnerize has contributed to her expertise in integration processes and technical solutions.
Previous Experience at Northumbria University
Rachel Martin held multiple roles at Northumbria University. She worked as an I.T Analyst/Supervisor from 2012 to 2014, and later as a Helpline Shift Supervisor/Analyst from 2015 to 2016. Additionally, she served as an IT Quality Supervisor from 2014 to 2015. Her experience at the university provided her with a solid foundation in IT support and quality assurance.
Education and Training
Rachel Martin studied at St Wilfrid's R.C. from 1995 to 2000. She also attended South Tyneside College, where she further developed her skills and knowledge. Her educational background has supported her career in IT and customer service roles.
Diverse Career Background
Rachel Martin has a diverse career background, having worked in various sectors including telecommunications, retail, travel, outbound sales, and technical support. Her roles have included positions such as Customer Care & Collections Manager at Weeeco and Technical Support/Customer Relations at CJ Garland & Co Ltd. This varied experience has equipped her with transferable skills applicable to customer service and technical support.
Skills and Expertise
Rachel Martin possesses strong problem-solving skills and has demonstrated the ability to work independently as well as collaboratively in team settings. Throughout her career, she has maintained a high standard of quality, which has been essential in her various roles in customer service and technical support.