Barbara Fagundes
About Barbara Fagundes
Barbara Fagundes serves as the Director of Consumer Loan Operations at Patelco Credit Union, bringing extensive experience in the financial services industry with a strong focus on regulatory compliance and operational efficiency.
Current Role at Patelco Credit Union
Barbara Fagundes serves as the Director of Consumer Loan Operations at Patelco Credit Union, a position she has held since 2019. In this role, she is responsible for overseeing the consumer loan operations, ensuring efficiency and compliance within the department. Her leadership is characterized by a commitment to advancing business objectives through direct and honest communication.
Previous Experience in Loan Servicing
Fagundes has extensive experience in loan servicing, having held various positions in the financial services sector. She worked as Vice President of Servicing at Parkside Lending from 2016 to 2019, and as Vice President of Loan Servicing at CMG Financial from 2014 to 2016. Her background also includes a role as Director of Collections at Green Tree Servicing from 2009 to 2010, contributing to her comprehensive knowledge of the industry.
Regulatory Compliance Expertise
Fagundes has a strong focus on regulatory compliance and contract negotiations. She worked as a Contractor in Regulatory Compliance Preparedness at Rushmore Loan Management Services LLC in 2019. Her commitment to regulatory standards is evident throughout her career, ensuring that her teams adhere to industry regulations and best practices.
Educational Background
Barbara Fagundes studied at California State University - East Bay, where she achieved a Certificate in Mortgage Banking. This educational foundation supports her extensive career in the financial services industry, equipping her with the necessary skills and knowledge to excel in various roles.
Mentorship and Coaching in Financial Services
Fagundes is known for her dedication to mentoring and coaching within the field of servicing operations and default management. Her approach emphasizes a metrics-driven methodology, aimed at improving productivity and fostering a culture of accountability within organizations.