Ginger Smith
About Ginger Smith
Ginger Smith is a Senior Financial Specialist with over 20 years of experience in call center management and customer service. She has held various roles in organizations such as Patelco Credit Union and MedicAlert Foundation, demonstrating strong task management and prioritization skills.
Work at Patelco Credit Union
Ginger Smith currently serves as a Senior Financial Specialist at Patelco Credit Union, a position she has held since 2022. In this role, she utilizes her extensive experience in financial services to assist members with their financial needs. Prior to this position, she worked as a Senior Consumer Loans Representative at Patelco Credit Union from 2021 to 2022. Her tenure at Patelco reflects her commitment to providing quality service and support to clients.
Previous Experience in Financial Services
Before joining Patelco Credit Union, Ginger Smith held various roles in the financial sector. She worked at MedicAlert Foundation as a Team Leader from 2004 to 2017, followed by a role as Associate Director of Member Services from 2017 to 2018. Additionally, she served as an Auto Policy Underwriter at CSAA Insurance Group from 1999 to 2003. Her diverse experience in these roles has contributed to her expertise in financial management and customer service.
Education and Certifications
Ginger Smith has pursued education in Emergency Medical Technology/Technician (EMT Paramedic), earning a certificate from Ceres Adult School in 2014. She also studied at Los Medanos College, where she achieved the Certified Travel Associate designation in 2001. These educational experiences have equipped her with a broad skill set applicable to her professional roles.
Background in Call Center Management
Ginger Smith possesses over 20 years of experience in call center management. This extensive background has honed her skills in task management and prioritization, allowing her to adapt effectively to various operational challenges. Her experience in call centers has also strengthened her customer service capabilities, emphasizing reliability and results-driven performance.
Career Progression and Roles
Throughout her career, Ginger Smith has held multiple positions that demonstrate her growth in the financial and customer service sectors. She began her career as an Accounts Payable Supervisor at Old Republic Home Protection from 2003 to 2004. She then transitioned to various roles at MedicAlert Foundation and Paul Davis Restoration, Inc., where she developed her skills in collections and administrative support. This progression illustrates her adaptability and commitment to professional development.