Kim Smith
About Kim Smith
Kim Smith serves as the Director of Home Loans at Patelco Credit Union, a position she has held since 2011. With extensive experience in mortgage loan processing and operations management, she has previously worked in various roles at Irwin Home Equity and All Pacific Mortgage.
Work at Patelco Credit Union
Kim Smith has served as the Director of Home Loans at Patelco Credit Union since 2011. In this role, she is responsible for overseeing the administration of the loan origination system, Mortgage Cadence - LFC. Her leadership focuses on the efficient processing and closing of mortgage loans, ensuring that operations align with organizational goals. Smith manages large cross-functional projects from inception to post-implementation, ensuring they are completed on-time and within budget.
Previous Experience in Mortgage Industry
Prior to her current role, Kim Smith held several positions at Irwin Home Equity from 1995 to 2009. She began as a Loan Closing/Funding Manager and progressed to Loan Servicing Operations Support Manager, and then Associate Director. Her tenure culminated in her role as Director of Operations Loan Processing. During this time, she was responsible for the efficient processing and closing of mortgage loans, including funding and rate lock desk operations.
Early Career at All Pacific Mortgage
Kim Smith started her career in the mortgage industry at All Pacific Mortgage, where she worked as a Loan Servicing Supervisor from 1993 to 1995. In this role, she gained foundational experience in loan servicing, which contributed to her subsequent roles in the industry. This early experience set the stage for her future advancements in various operational and managerial positions.
Education and Expertise
Kim Smith studied at Merritt College, where she acquired knowledge and skills relevant to her career in the mortgage industry. Her educational background, combined with extensive hands-on experience in loan processing and operations management, has equipped her with the expertise necessary to lead teams and manage complex projects effectively.
Achievements in Operational Efficiency
Throughout her career, Kim Smith has implemented strategies that have significantly increased productivity within her teams. Notably, during her time at Irwin Home Equity, she developed a consolidation strategy that streamlined various functions, enhancing operational efficiency. Her focus on process improvement has been a consistent theme in her professional journey.