Stephanie Shah, Spc4
About Stephanie Shah, Spc4
Stephanie Shah serves as the Director of Enterprise Business Services at Patelco Credit Union, where she has worked since 2015. With extensive experience in business transformation and customer relationship management, she has held various leadership roles in the banking industry.
Work at Patelco Credit Union
Stephanie Shah has served as the Director of Enterprise Business Services at Patelco Credit Union since 2015. In this role, she has focused on business transformation initiatives within the banking sector. Her leadership has contributed to enhancing operational efficiency and improving customer service processes. Patelco Credit Union, located in Dublin, California, has benefited from her extensive experience in customer relationship management and strategic IT planning.
Education and Expertise
Stephanie Shah studied Accounting at Long Island University from 1984 to 1986. Prior to that, she completed her high school education at Dominican Commercial High School, where she focused on Business Administration and Management, earning her High School Diploma from 1980 to 1984. Her educational background has provided her with a solid foundation in financial principles and business management, which she applies in her current role.
Background
Before joining Patelco Credit Union, Stephanie Shah held significant positions in the banking and consulting industries. She worked at Finestra as the Vice President of Marketing, Product Management, and Sales Support for 17 years, from 1987 to 2004. Following this, she served as the Vice President of Consulting Services at Cutech Inc from 2006 to 2014. These roles have equipped her with a diverse skill set in business strategy and customer engagement.
Achievements
Stephanie Shah has a demonstrated history of success in business transformation within the banking industry. Her expertise in customer relationship management and IT strategy has led to improved operational processes and enhanced customer experiences at Patelco Credit Union. Her leadership in various roles has contributed to the growth and effectiveness of the organizations she has worked with.
Skills and Competencies
Stephanie Shah possesses strong skills in IT strategy and team building. Her experience in business transformation and customer relationship management has enabled her to lead teams effectively and implement strategic initiatives. These competencies have been instrumental in her roles at Patelco Credit Union and previous organizations.