Essence Duckett
About Essence Duckett
Essence Duckett is a Regional Account Manager at PatientPoint®, where she develops and maintains relationships with top-tier health system clients. She holds a Bachelor of Arts in Communications and Media Studies from Penn State University and has previous experience in client support and account management.
Work at PatientPoint
Essence Duckett has been serving as a Regional Account Manager at PatientPoint® since 2021. In this role, she is responsible for developing and maintaining relationships with top-tier health system clients. Her position requires a focus on client engagement and strategic account management to enhance the company's presence in the healthcare sector.
Education and Expertise
Essence Duckett earned a Bachelor of Arts in Communications and Media Studies from Penn State University, completing her studies from 2015 to 2019. Her academic background in media studies, particularly in film and television, has equipped her with expertise in writing strategic plans, which is a valuable asset in her current role.
Background
Prior to her current position, Essence Duckett worked at PF Concepts, Inc. as a Senior Client Support Representative from 2019 to 2021. In this role, she was based in Fairfield, New Jersey, where she gained experience in client support and account management. Additionally, she briefly worked as an Account Executive at Yelp WiFi in 2019, which provided her with further insights into client relations.
Skills and Competencies
Essence Duckett possesses a range of skills that enhance her effectiveness as a Regional Account Manager. These include cross-functional team leadership, new product innovation, and brand communication. Her ability to lead teams and innovate products contributes to her success in managing client relationships and driving business growth.