Katie Byrd
About Katie Byrd
Katie Byrd is an Account Manager at PatientPoint® in Tampa, Florida, with over four years of experience in business development and account management. She holds a Bachelor of Science in Business Economics from Florida State University and has previously worked in various roles in the industry, including positions at MessageGears and Yext.
Work at PatientPoint
Katie Byrd serves as an Account Manager at PatientPoint® since 2023. Based in Tampa, Florida, she focuses on enhancing client relationships and delivering results. In her role, she utilizes her expertise in account management to create value for clients and partners. Her responsibilities include managing accounts, ensuring customer satisfaction, and implementing strategies to improve service delivery.
Previous Experience in Business Development
Before joining PatientPoint®, Katie Byrd worked at MessageGears as a Business Development & Growth Associate from 2021 to 2022. In this role, she contributed to business growth initiatives and client engagement strategies. Prior to that, she held positions at Yext as a Business Development Representative and at Vizergy Digital Marketing as an Account Manager, where she developed skills in customer relationship management.
Education and Expertise
Katie Byrd earned a Bachelor of Science (B.S.) degree in Business Economics from Florida State University. Her educational background provides a strong foundation for her career in business development and account management. With over four years of experience in these fields, she has developed a keen understanding of client needs and market dynamics.
Background in Administrative Support
Katie Byrd began her career as an Administrative Assistant at Jansen & Davis P.A. from 2015 to 2018. This role allowed her to gain valuable experience in administrative tasks and client interactions. Her early career experience laid the groundwork for her subsequent roles in business development and account management.
Achievements in Customer Relationship Management
Throughout her career, Katie Byrd has successfully increased customer retention, revenue, and referrals. She leverages her skills in customer relationship management (CRM) to achieve these results. Her focus on improving the quality and accessibility of innovative technology aligns with her commitment to delivering exceptional service.