Melissa Quinlan
About Melissa Quinlan
Melissa Quinlan is a Technical Support Specialist, Level 2, currently employed at PatientPoint® since 2019. She holds multiple degrees from the University of Cincinnati, including a Bachelor's in Psychology and Master's degrees in Information Technology and Foundations in Behavior Analysis.
Current Role at PatientPoint
Melissa Quinlan serves as a Technical Support Specialist, Level 2 at PatientPoint®. She has been in this role since 2019, contributing to the company's operations in the Cincinnati Area, KY. In her position, she is responsible for providing technical assistance and support to ensure optimal performance of PatientPoint's systems and services.
Previous Experience at PatientPoint
Prior to her current role, Melissa worked at PatientPoint® as a Data Operations Analyst Intern from 2018 to 2019. During her eight-month internship, she gained valuable experience in data management and analysis, which helped her develop a strong foundation in technical operations within the healthcare sector.
Education and Expertise in Psychology
Melissa Quinlan earned her Bachelor’s Degree in Psychology from the University of Cincinnati, where she studied from 2011 to 2016. This educational background provided her with insights into human behavior, which she later applied in her roles in behavioral therapy and support.
Advanced Studies in Information Technology
Melissa pursued her Master’s degree in Information Technology at the University of Cincinnati from 2018 to 2019. This program equipped her with advanced technical skills and knowledge, enhancing her capabilities in her current technical support role.
Experience in Behavioral Therapy
Before her technical roles, Melissa worked at the YMCA of Greater Cincinnati as a Behavioral Therapist from 2016 to 2017. She also served as an Autism Aide for two months in 2016. These positions allowed her to apply her psychology background in practical settings, supporting individuals with behavioral challenges.
Foundations in Behavior Analysis
Melissa completed her Master’s Degree in Foundations in Behavior Analysis at the University of Cincinnati from 2016 to 2018. This program focused on the principles of behavior analysis, further enhancing her expertise in the field of psychology and behavioral support.