Michael Willis
About Michael Willis
Michael Willis is a Junior Quality Assurance Analyst at PatientPoint®, where he has worked since 2021. He previously held positions at Macy's, U.S. Bank, and Bed Bath & Beyond, and he holds a Bachelor of Science in Game Design from Full Sail University.
Work at PatientPoint
Michael Willis has been employed at PatientPoint® since 2021, serving as a Junior Quality Assurance Analyst. In this role, he is responsible for ensuring the quality and reliability of the company's products and services. His work contributes to maintaining high standards within the organization, focusing on identifying and resolving issues that may affect user experience.
Previous Experience at Macy's
Before joining PatientPoint®, Michael worked at Macy's as the Lead Equivalent Reports Coordinator from 2017 to 2021. In this position, he managed reporting processes and coordinated data analysis efforts. His experience in this role helped him develop skills in data management and quality assurance.
Education and Expertise
Michael studied at Full Sail University, where he earned a Bachelor of Science (B.S.) in Game Design from 2015 to 2018. This educational background provided him with foundational knowledge in design principles and quality assurance methodologies, which he applies in his current role.
Work History at U.S. Bank
Michael's career includes a position at U.S. Bank, where he worked as a Teller from 2016 to 2017. During this time, he handled customer transactions and provided support to clients, gaining experience in customer service and financial operations.
Early Career at Bed Bath & Beyond
Michael began his career at Bed Bath & Beyond, where he served as a Sales Associate from 2011 to 2016. In this role, he assisted customers with product selections and contributed to sales efforts, developing his skills in retail and customer interaction.