Zak Young
About Zak Young
Zak Young is a Sales Training Specialist at Patientpoint® with a background in retail management and sales training. He has developed successful training programs and actively mentors aspiring sales professionals in his community.
Work at PatientPoint
Zak Young has been employed at PatientPoint® as a Sales Training Specialist since 2018. In this role, he focuses on enhancing the skills of the sales team through targeted training initiatives. His contributions include developing training programs that have a measurable impact on team performance.
Previous Experience at Cincinnati Bell
Before joining PatientPoint®, Zak Young worked at Cincinnati Bell as a Retail Store Manager from 2011 to 2018. During his seven years in this position, he managed store operations and led a team to achieve sales targets. His experience in retail management provided him with a solid foundation in sales strategies and customer engagement.
Background in Retail Management
Zak Young began his career at Finish Line, where he served as an Assistant Manager from 2006 to 2011. This five-year tenure in Indianapolis, Indiana, allowed him to gain valuable experience in retail operations and team leadership. His background in retail management has informed his approach to sales training.
Education and Expertise
Zak Young earned a Bachelor of Business Administration with a focus on Accounting and Finance from Wright State University, completing his studies from 2010 to 2013. His educational background provides him with a strong understanding of financial principles, which he applies in his sales training initiatives.
Achievements in Sales Training
Zak Young has developed a comprehensive sales training program that improved sales team performance by 20% within the first year of implementation. He has also conducted over 50 workshops on customer service excellence for telecommunications professionals, showcasing his commitment to professional development in the sales field.