Susan Bryant
About Susan Bryant
Susan Bryant is an experienced Account Manager currently working at Patra Corporation since 2021. She has a diverse background in account management and customer service, having previously held positions at several insurance companies and studied Business and Paralegal Studies.
Current Role at Patra Corporation
Susan Bryant has been serving as an Account Manager at Patra Corporation since 2021. In this role, she is responsible for managing client accounts and ensuring high levels of customer satisfaction. Her focus on providing exemplary service to both internal and external clients aligns with the company's commitment to delivering quality solutions in the insurance sector.
Previous Experience in Account Management
Before joining Patra Corporation, Susan Bryant accumulated extensive experience in account management. She worked at Bankers Insurance, LLC as a Commercial Account Manager from 2017 to 2021. Prior to that, she held positions as an Account Manager at AHT Insurance from 2013 to 2014 and at USI Insurance Services in 2015. Her diverse background in account management has equipped her with the skills necessary to address client needs effectively.
Educational Background
Susan Bryant studied at Northern Virginia Community College, where she focused on Business and Paralegal Studies, earning an Associate of Arts (AA) degree from 2007 to 2015. Additionally, she completed a program at Dale Carnegie in 2013, which lasted for 11 months. This educational background has contributed to her professional development and expertise in account management.
Career History in Customer Service
Susan Bryant's career in customer service began at MetLife Financial Services, where she worked as a Customer Service Representative from 2004 to 2006. She then transitioned to K&B Underwriters as a Client Services Representative from 2006 to 2013. This foundational experience in customer service has been instrumental in shaping her approach to account management and client relations.
Skills and Professional Attributes
Susan Bryant is recognized for her resourcefulness and perseverance in professional settings. She is known as a creative problem solver who sets goals, identifies issues, and evaluates options to produce realistic solutions. Additionally, she possesses highly developed organizational skills and is a persuasive oral communicator, which enhances her effectiveness in managing client accounts.