Jennifer Knudson
About Jennifer Knudson
Jennifer Knudson is an experienced SAP Application Analyst at Patterson Companies, Inc., where she has worked since 2016, providing configuration support and managing incident loads. She has a diverse background in software engineering and analysis, with previous roles at Boston Scientific and Blue Cross Blue Shield of Minnesota.
Work at Patterson Companies
Jennifer Knudson has been employed at Patterson Companies, Inc. as an SAP Application Analyst since 2016. In this role, she provides configuration support for routine changes in the Procure to Pay and Finance to Manage value streams. She also manages the incident load for her team by assigning incidents to teammates. Prior to her current position, she worked at Patterson Companies as a Business Systems Analyst from 2012 to 2016, where she gained valuable experience in business systems.
Previous Experience at Boston Scientific
Jennifer Knudson has extensive experience from her time at Boston Scientific, where she held multiple positions. She worked as a Customer Service Representative from 2003 to 2005, followed by roles as Software Engineer/Analyst I - Build Support from 2005 to 2008 and Software Engineer/Analyst II - Build Support from 2008 to 2010. In addition, she served as a Software Release Engineer/Analyst - Build Support at Blue Cross Blue Shield of Minnesota from 2010 to 2011.
Education and Certifications
Jennifer Knudson has pursued various educational opportunities to enhance her skills. She studied at North Hennepin Community College, achieving CompTIA A+ Certification since 2005. She also attended the University of Minnesota, where she studied Business Analysis and obtained a certification in 2011. Additionally, she earned a Bachelor of Science degree in Meteorology with a minor in Computer Networking from St. Cloud State University in 2003. She completed the Oracle 10g Essentials Course at Euler Training Center in 2010.
SAP Support and Documentation
In her current role as an SAP Application Analyst, Jennifer Knudson provides level 2 SAP support, focusing on the Procure to Pay value stream. She creates knowledge-based documents that detail business processes, troubleshooting guides, and tips and tricks. Jennifer has also supported transitional work processes through incidents during the SAP implementation launch and beyond, demonstrating her commitment to effective system management.