Lori Neal ~ Itil, Cspo
About Lori Neal ~ Itil, Cspo
Lori Neal is a Product Delivery Manager at Patterson Companies, Inc., where she has worked since 2015. With over 25 years of experience at the company, she coordinates software release processes and collaborates with various departments to ensure successful product delivery.
Current Role at Patterson Companies
Lori Neal currently serves as a Product Delivery Manager at Patterson Companies, Inc., a position she has held since 2015. In this role, she is responsible for ensuring that the beta process and timeline for software solutions remain on track. She coordinates the general release of practice management software solutions in collaboration with the support department. Her work involves close interaction with various teams, including marketing, product management, and organizational leadership.
Previous Experience at Patterson Dental
Lori Neal worked at Patterson Dental as a Support Team Manager from 2006 to 2012. During her six years in this role, she was based in Effingham, IL. Her responsibilities included overseeing support operations and ensuring customer satisfaction through effective team management.
Career Progression at Patterson Companies
Lori Neal has a long history with Patterson Companies, Inc., starting as a Senior Product Support Specialist in 1999. She held this position until 2006, after which she transitioned to various roles, including Conversion Analyst from 2001 to 2005 and Workforce Management Analyst from 2012 to 2015. This diverse experience within the company has contributed to her expertise in product delivery and support.
Educational Background
Lori Neal studied at Parkland College. Her education has provided a foundation for her career in product support and management within the dental industry.