Lori Neal ~ Itil, Cspo, Certified Sa Fe® 5 Popm
About Lori Neal ~ Itil, Cspo, Certified Sa Fe® 5 Popm
Lori Neal is a Senior Product Owner Manager at Patterson Companies, Inc., where she has worked in various roles since 1999. She specializes in coordinating the release of practice management software solutions and aligning product delivery with organizational goals.
Work at Patterson Companies
Lori Neal has held multiple positions at Patterson Companies, Inc. over a span of more than two decades. She began her career at the company as a Senior Product Support Specialist in 1999, a role she maintained until 2023. Throughout her tenure, she progressed to various managerial roles, including Conversion Analyst, Support Team Manager, and Product Delivery Manager. In 2022, she transitioned to the position of Product Owner Manager, and in 2023, she advanced to Product Owner Senior Manager. In her current role, she coordinates the release of practice management software solutions and collaborates with marketing and product management teams.
Education and Expertise
Lori Neal studied at Parkland College, where she gained foundational knowledge relevant to her career in product management and support. She holds several certifications, including ITIL, Certified Scrum Product Owner (CSPO), and Certified SAFe® 5 Product Owner/Product Manager (POPm). These qualifications contribute to her expertise in managing software solutions and ensuring effective product delivery within the dental and veterinary markets.
Background
Lori Neal's professional journey began in 1999 when she joined Patterson Companies, Inc. as a Senior Product Support Specialist. Over the years, she has accumulated extensive experience in various roles, including Workforce Management Analyst and Product Delivery Manager. Her career reflects a consistent focus on product support and management, particularly within the dental and veterinary sectors. Her work has involved coordinating software releases and ensuring alignment with organizational goals.
Achievements
During her time at Patterson Companies, Lori Neal has played a significant role in the development and delivery of practice management software solutions. She has ensured the maintenance of beta processes and timelines for software solutions, minimizing risks associated with product launches. Her collaboration with marketing and product management teams has been crucial in aligning product delivery with the company's strategic objectives.