Morgan Thomas
About Morgan Thomas
Morgan Thomas is a Support Specialist with over five years of experience in Dental Technology Customer Service. Currently employed at Patterson Companies, Inc., he specializes in maintaining positive customer relationships and enhancing customer experience through effective support.
Work at Patterson Companies
Morgan Thomas has been employed at Patterson Companies, Inc. since 2017, holding various roles that include Support Specialist, Technical Training Instructor, and TechEdge Coordinator. As a Support Specialist, Morgan has focused on providing support for multiple products, enhancing the overall customer experience. Morgan's tenure at Patterson Companies spans over five years, during which they have developed expertise in customer service and project management.
Education and Expertise
Morgan Thomas has a strong educational background with a focus on data analytics and organizational behavior. They earned an MBA in Data Analytics from Colorado Technical University, completing the program in 2021. Additionally, Morgan holds a Bachelor of Science in Psychology, also from Colorado Technical University, which they obtained in 2015. Their education is complemented by certificates in Medical Transcription and Medical Coding from Lake Land College, achieved in 2011.
Background in Customer Service
Morgan Thomas has over five years of experience in the Dental Technology Customer Service field. They specialize in maintaining positive customer relationships by employing core principles of customer service. This focus has contributed to their effectiveness in various roles within Patterson Companies, where they have consistently aimed to enhance customer satisfaction.
Previous Work Experience
Before joining Patterson Companies, Morgan Thomas worked at First Mid-Illinois Bank & Trust as a Bank Teller for 11 months in 2014. They also served as TechEdge Coordinator at Patterson Companies from 2014 to 2016 in Cincinnati, Ohio. Morgan's diverse work history has provided them with a solid foundation in customer service and project management.