Sharon Amitai Eli
About Sharon Amitai Eli
Sharon Amitai Eli is a Manager in the Customer Success Group at PayEm, with extensive experience in customer success roles across various companies. She has a strong background in strategic initiatives and has received recognition for her contributions to team performance and collaboration.
Work at PayEm
Sharon Amitai Eli currently serves as the Manager of the Customer Success Group at PayEm, a role she has held since 2022. In this position, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Prior to her current role, she worked as a Senior Customer Success Manager at PayEm from 2021 to 2022. During her tenure, she played a significant role in maintaining team performance and morale during a leadership gap, demonstrating her ability to contribute effectively in challenging situations.
Previous Experience at Sisense
Sharon has held multiple positions at Sisense, including Customer Success Manager from 2019 to 2021 and Strategic Customer Success Manager for a brief period in 2021. In her roles, she focused on enhancing customer relationships and driving successful outcomes for clients. Her experience at Sisense contributed to her expertise in customer success strategies.
Career at WalkMe™
Sharon's career at WalkMe™ spanned several roles from 2014 to 2019, including Digital Adoption Consultant, Customer Success Manager for Strategic Accounts, and Global Head of Services QA. In these positions, she was involved in developing customer success strategies and managing key accounts. Her leadership in partner development as Director from 2018 to 2019 further solidified her expertise in customer engagement and service quality.
Education and Expertise
Sharon studied at Broshim Campus of Tel Aviv University from 2013 to 2017, where she gained foundational knowledge that supports her career in customer success. Additionally, she attended JohnBryce Hi-Tech College, focusing on Graphic Design from 2012 to 2013. Her educational background, combined with her extensive experience in customer success roles, equips her with the skills necessary to lead strategic initiatives effectively.
Achievements and Recognition
In 2023, Sharon was recognized with the SKO Award at PayEm for her exceptional performance and collaboration within the organization. This accolade highlights her contributions to the company's success and her ability to foster teamwork and drive results in customer success initiatives.