🧩 Jonny Katz
About 🧩 Jonny Katz
Jonny Katz serves as the Senior Director of Business Operations at PeerSpot, where he has been instrumental in establishing a global call center and overseeing mobile application development. With a background in business strategy and customer experience, he has held various leadership roles across multiple organizations, contributing significantly to revenue generation and technology integration.
Work at PeerSpot
Jonny Katz currently serves as the Senior Director of Business Operations at PeerSpot, a position he has held since 2023. In this role, he coordinates the establishment of a new global call center aimed at enhancing the company's international customer support capabilities. He also supervises the development and design of mobile applications across various platforms, contributing to the company's digital transformation efforts. Additionally, he is involved in sourcing and integrating new technologies to maintain PeerSpot's competitive edge in the market.
Previous Experience
Before joining PeerSpot, Jonny Katz held several significant positions in various organizations. He worked at The Jewish Agency for Israel as the English Region Immigration Manager from 2006 to 2010. He then transitioned to AOL, where he served as the Sales and Customer Experience Manager from 2003 to 2006. Following his time at AOL, he spent 11 years at Rapaport, where he held multiple roles, including Business Strategy and Product Manager and Director of Global Operations.
Education and Expertise
Jonny Katz studied at the University of South Africa (UNISA), where he earned a Bachelor of Commerce (BCom) degree in Business Administration and Management. His educational background provides a solid foundation for his extensive experience in business operations and management, particularly in customer service and technology integration.
Achievements in Business Operations
In his current role and previous positions, Jonny Katz has demonstrated a significant impact on business operations and financial performance. He manages a team responsible for generating over 55% of the company's revenue. His oversight includes coordinating internal IT infrastructure and managing external consultancy services for company networks across five global offices, showcasing his leadership in operational efficiency.