Gerald L. Updyke
About Gerald L. Updyke
Gerald L. Updyke is a Senior Operations Engineer at PeopleFluent in Raleigh, NC, with extensive experience in IT support and program management.
Company
Gerald L. Updyke is currently employed as a Senior Operations Engineer at PeopleFluent, located in Raleigh, NC. PeopleFluent is known for delivering solutions that simplify and strengthen talent management processes. Gerald leads the Operations team in providing continuous support for the company's hosted and cloud-based web applications across the US and EU.
Title
Gerald L. Updyke holds the title of Senior Operations Engineer. His responsibilities include administering Windows and Linux application/web servers, releasing code to Production and Internal environments, and resolving any post-deployment issues. Additionally, he also maintains various internal web-based tools used by the Operations Team.
Education and Expertise
Gerald L. Updyke received his Master’s degree in Computer and Information Sciences from the University of South Alabama, studying there from 1998 to 2001. Prior to this, he earned a Bachelor's degree in Chemical Engineering from Auburn University, where he studied from 1992 to 1996. His expertise includes administrating servers, code deployment, performance troubleshooting, and agile methodologies like Scrum and Kanban.
Background
Gerald L. Updyke previously worked at Computer Sciences Corporation as a Program Management Analyst in IT Support from 2003 to 2007 based in RTP, NC. His role involved providing IT support and project management services. This foundation laid the groundwork for his subsequent roles in operations engineering.
Operational Responsibilities
Gerald L. Updyke leads the Operations team in providing 24x7x365 support for hosted and cloud-based web applications. He configures, maintains, and troubleshoots multiple development environments, including QA and Service environments. Gerald plays a crucial role in releasing code, participating in post-deployment validations, and resolving related issues. He employs monitoring tools like Gomez, Groundwork, Truesight, and Nagios to troubleshoot performance and availability issues.
Agile Methodologies and Tools
Gerald L. Updyke has substantial experience with agile methodologies such as Scrum and Kanban. He serves as the Lead Operations Engineer on an AWS greenfield PaaS application developed using Scrum. Additionally, he utilizes tools like GitHub and Jenkins for version control and continuous integration. His role involves collaborating with vendor support on issues related to third-party technologies such as PingFederate, FAST, and SOLR.