Haley Mc Kinney
About Haley Mc Kinney
Haley Mc Kinney is a Customer Success Manager at PeopleFluent with over a decade of experience in customer success and implementation consulting roles.
Title
Haley Mc Kinney holds the title of Customer Success Manager at PeopleFluent. She leverages her extensive experience in customer success and implementation consulting to drive customer satisfaction and product adoption.
Current Position at PeopleFluent
Haley Mc Kinney currently serves as a Customer Success Manager at PeopleFluent. In this role, she works to ensure that clients are effectively utilizing and benefiting from PeopleFluent's software solutions. Her responsibilities include customer engagement, retention strategies, and support for successful software implementation.
Previous Experience at Ceridian
Before joining PeopleFluent, Haley worked at Ceridian as an Implementation Consultant for five months in 2021. In this short tenure, she contributed to project implementations, assisting clients in deploying and optimizing Ceridian's solutions.
ADP Implementation Consultant Role
Haley Mc Kinney spent four years, from 2017 to 2021, as an Implementation Consultant at ADP in the Jacksonville, Florida area. During this period, she played a pivotal role in helping clients successfully implement ADP's software, ensuring smooth transitions and operational efficiency.
Experience at Pragmatic Works
Haley began her professional journey at Pragmatic Works, where she held the dual roles of Software Support Manager and Scrum Master from 2014 to 2017. Her responsibilities included managing software support teams and facilitating agile project management, providing her with deep insights into software support and agile methodologies.
Education at University of Central Florida
Haley Mc Kinney attended the University of Central Florida, where she earned a Bachelor of Science (B.S.) degree in Interdisciplinary Studies. She completed her studies from 2008 to 2012, laying a strong academic foundation for her career in customer success and implementation consulting.