Jai Parmar
About Jai Parmar
Jai Parmar is an Application Support Consultant at PeopleFluent with over a decade of experience in customer service and support roles across various industries.
Application Support Consultant at PeopleFluent
Jai Parmar currently serves as an Application Support Consultant at PeopleFluent. He began his tenure with the company in September 2021. Jai leverages his extensive experience in customer service and support roles to excel in his current position. His role involves addressing and resolving application-related issues and providing assistance to users, ensuring smooth and efficient operations of PeopleFluent's software solutions.
Previous Roles in Customer and Diagnostic Support
Jai Parmar has held multiple roles that have honed his customer support skills across various industries. From 2019 to 2021, he was a Customer Support Consultant at Tribal Group in Sheffield, United Kingdom, where he worked for two years. Before that, he spent nine months in 2018 working as a Diagnostic Support Advisor specializing in white goods at Team Knowhow, also based in Sheffield. Additionally, Jai devoted a decade of his career to customer service as a Customer Service Assistant at Marks and Spencer in Leeds, West Yorkshire, from 2008 to 2018.
Experience in Education
Jai Parmar also has experience in the education sector. He worked as a Code Club Teacher at a primary school in Leeds from 2016 to 2017. In this role, Jai taught coding to young students, helping them develop foundational skills in computer science. This experience underscores his ability to communicate technical concepts effectively and his commitment to fostering educational development.
Education and Creative Media Production Background
Jai Parmar studied Creative Media Production at Leeds City College, where he achieved a BTEC Level 3 Diploma. He attended the college from 2010 to 2012. His background in creative media production reflects Jai's diverse skill set and his capability to adapt to various fields, from media and education to technology and customer service.
Over a Decade of Customer Service and Support Experience
Jai Parmar has amassed over a decade of experience in customer service and support roles. His extensive background includes positions in retail, education, and technology sectors. This diverse experience has equipped him with a broad skill set and a comprehensive understanding of customer service dynamics, making him a well-rounded professional in his field.