Michael Passler
About Michael Passler
Michael Passler is an Operations Analyst based in Toronto, Canada, with a background in Computer Science and Computer Engineering. He has experience in user engagement, code reviews, and has worked in various roles, including as a Coding Instructor and Sales Associate.
Work at Pepper
Michael Passler has been employed at Pepper as an Operations Analyst since 2023. In this role, he has adapted to a fast-paced startup environment and contributed directly to the company's success. His responsibilities include engaging with users to resolve app errors, which enhances the overall customer experience.
Education and Expertise
Michael Passler studied Computer Engineering at Queen's University, where he achieved a Bachelor of Applied Science (BASc) from 2019 to 2023. He also attended The University of Edinburgh for an exchange program in 2022, focusing on Computer Science for five months. His educational background provides a strong foundation in technical skills relevant to his current role.
Background
Before joining Pepper, Michael gained diverse work experience in various roles. He worked as a Coding Instructor at MakerKids Leaside in 2021 for four months, where he taught coding skills. Additionally, he served as a Sales Associate at Ralph Lauren for three months in 2019 and worked as Kitchen Staff at McDonald's from 2018 to 2019.
Professional Contributions
In his role as Operations Analyst, Michael conducts code reviews and updates specification documentation to ensure accuracy. His proactive approach in engaging with users to resolve app errors demonstrates his commitment to improving customer experience and operational efficiency.