Lisa Im
About Lisa Im
Lisa Im serves as the Chief Executive Officer and Board Chair of Performant Financial Corporation, where she has worked since 2002. With over 30 years of experience in various industries, she focuses on leveraging technology and processes to enhance client value and brand reputation.
Work at Performant Financial Corporation
Lisa Im has served as the Chief Executive Officer and Board Chair of Performant Financial Corporation since 2002. Under her leadership, the company has focused on leveraging technology, people, and processes to deliver value to clients. Her tenure at Performant spans over 22 years, during which she has played a pivotal role in shaping the company’s strategic direction and operational effectiveness. The organization is based in Livermore, California, and has seen significant growth and innovation during her time at the helm.
Education and Expertise
Lisa Im holds a Master of Business Administration (M.B.A.) with a concentration in Finance from California State University-East Bay. Additionally, she earned a Bachelor's Degree in Marketing from Loma Linda University. Her educational background provides a strong foundation for her extensive career in business leadership and strategy, particularly in the consumer products sector.
Background in Consumer Products
Lisa Im has over 30 years of business experience, particularly in the consumer products industry. She has held leadership roles at notable companies such as Kraft and BestFoods. Her experience in these organizations has equipped her with a deep understanding of market dynamics and consumer behavior, which she applies in her current role to enhance client success and organizational excellence.
Leadership Philosophy
Lisa Im emphasizes the importance of client and consumer experiences in shaping the brand's reputation. She believes that driving success for clients is essential for organizational growth. Her leadership approach focuses on innovation and excellence, aiming to create unparalleled value for clients while fostering a culture of success within the organization.