Rachael R. Chretien
About Rachael R. Chretien
Rachael R. Chretien serves as the Healthcare Billing & Recovery Operations and Outreach Supervisor at Performant Corp, bringing over two decades of experience in the healthcare industry. She specializes in strategic planning, process improvement, and stakeholder engagement, having previously held roles at Acquisition Billing Services and The START Center for Cancer Care.
Work at Performant
Rachael R. Chretien has been employed at Performant Corp since 2019, currently holding the position of Healthcare Billing & Recovery Operations and Outreach Supervisor. In this role, she is responsible for driving results, streamlining processes, and engaging stakeholders. Prior to her current position, she worked as a Healthcare Billing and Recovery Specialist I at Performant from 2019 to 2021. Her tenure at Performant has contributed to her extensive experience in healthcare billing and recovery operations.
Education and Expertise
Rachael R. Chretien studied at Hallmark University, where she earned a Bachelor of Science in Healthcare Management and a Bachelor of Science in Business Management from 2015 to 2018. Additionally, she completed an Associate’s of Applied Science in Allied Health and Medical Assisting Services from 2003 to 2004. Her educational background supports her expertise in strategic planning, problem-solving, and coordination within the healthcare sector.
Background in Healthcare
Rachael R. Chretien has over two decades of experience in the healthcare industry. She began her career at The START Center for Cancer Care as a Point of Service Coordinator, where she worked from 2006 to 2013. Following this role, she served as a Reimbursement Specialist at Acquisition Billing Services from 2017 to 2019. Her diverse background has equipped her with skills in team leadership, data analysis, process improvement, and quality control.
Achievements in Process Improvement
Throughout her career, Rachael R. Chretien has demonstrated a proven track record in roadmapping effective plans and optimizing processes. Her responsibilities have included engaging and educating stakeholders, which has contributed to her success in driving results within healthcare billing and recovery operations. Her focus on advanced technology and customer centricity has been a significant aspect of her professional journey.