Heather Gile
About Heather Gile
Heather Gile is a Senior Solutions Consultant with over seven years of experience in operations and project management. She has lived abroad for six years, traveled to 23 countries, and possesses a strong interest in design thinking and customer experience.
Current Role at Persado
Heather Gile currently serves as a Senior Solutions Consultant at Persado, a position she has held since 2022. In this role, she works remotely and focuses on optimizing processes and enhancing tools across various departments. Her experience includes collaborating with cross-functional teams to deliver effective solutions that meet client needs.
Previous Experience at Persado
Before her current position, Heather worked at Persado as a Solutions Consultant for 11 months in 2022. During this time, she contributed to the company's efforts in improving customer engagement through data-driven marketing solutions. Her role involved working closely with clients to understand their requirements and provide tailored solutions.
Professional Background in Operations and Project Management
Heather Gile has over 7 years of experience in operations and project management. She has managed programs and projects for notable clients, including Procter & Gamble, Starbucks, Nestle, and Mars Wrigley, while working at a global marketing agency. Her background includes roles that required collaboration across disciplines to achieve project goals.
Education and Expertise
Heather earned a Master of Communication Design with Distinction in 2015 from RMIT University. She also holds a Bachelor of Arts in Spanish Language and Iberian Studies from New York University, completed in 2008. Her educational background supports her strong interest in Service Design, Customer Experience Design, Human-Centered Design, and Design Thinking.
International Experience and Cultural Immersion
Heather has lived abroad for a total of 6 years and has traveled to 23 countries. This experience has allowed her to immerse herself in various cultures and lifestyles, contributing to her curiosity and adventurous nature. Her international exposure enhances her creative thinking and ability to approach problems from diverse perspectives.