Mattia Carbone

Senior Customer Success Manager @ Persado

About Mattia Carbone

Mattia Carbone is a Senior Customer Success Manager at Persado, where he has worked since 2021. He has a background in marketing and project management, with experience in various roles across multiple companies in Milan.

Work at Persado

Mattia Carbone has been employed at Persado since 2021, currently holding the position of Senior Customer Success Manager. In this role, he is responsible for ensuring client satisfaction and the successful implementation of digital marketing strategies. Prior to his current position, he served as a Customer Success Manager for five months and as a Program Manager for two years, where he coordinated various projects and initiatives. His experience at Persado highlights his expertise in managing client relationships and delivering results in a fast-paced environment.

Previous Experience

Before joining Persado, Mattia Carbone held several positions in different organizations. He worked at Emirates as Sales Support for 11 months in 2015-2016. Following this, he was a Marketing Researcher at Ihealthyou for four months in 2016-2017. He then transitioned to Publicis Sapient as a Project Manager for one year in 2017-2018, and later worked as a Digital Project Manager at Alkemy digital_enabler for one year in 2018-2019. His diverse background in sales support, marketing research, and project management has contributed to his current role.

Education and Expertise

Mattia Carbone holds a Bachelor's degree in Italian Language and Literature from Università degli Studi di Salerno, which he completed from 2010 to 2014. He furthered his education by obtaining a Master's degree in Business Communication and Marketing Management from Università Cattolica del Sacro Cuore between 2014 and 2017. Additionally, he studied communication and marketing at ALMED – Postgraduate School of Media Communication and Performing Arts, focusing on managing content and relationships in the web. This educational background provides him with a strong foundation in communication and marketing principles.

Digital Marketing Campaigns

In his professional career, Mattia Carbone has been involved in the implementation of large-scale digital marketing campaigns, particularly for a leading telecommunications company in Europe. His role requires coordination with cross-functional teams to drive business results. He manages both creative teams and developers while collaborating with third-party media agencies, showcasing his ability to work effectively in a collaborative and dynamic environment.

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