Catherine Mc Elearney
About Catherine Mc Elearney
Catherine McElearney is a Senior Customer Experience Manager at PetScreening, specializing in knowledge transfer and programmatic growth. With a background in outreach programs and town planning, she emphasizes servant leadership and staff development.
Current Role at PetScreening
Catherine Mc Elearney serves as the Senior Customer Experience Manager at PetScreening, a position she has held since 2022. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Her expertise in knowledge transfer and programmatic growth contributes to the company's resource optimization and service delivery.
Previous Experience at Mississippi Gulf Coast YMCA
Catherine worked as the Outreach Programs Manager at the Mississippi Gulf Coast YMCA from 2006 to 2008. During her two years in this role, she was responsible for developing outreach initiatives that engaged the community and promoted the YMCA's programs in Ocean Springs, Mississippi.
Experience as Town Planner in Cornelius
From 2018 to 2022, Catherine held the position of Town Planner for the Town of Cornelius in North Carolina. Over her four years in this role, she focused on urban planning and community development. Her work involved collaborating with various stakeholders to drive planning initiatives and enhance community resources.
Education and Academic Background
Catherine Mc Elearney earned a Bachelor of Arts degree from Brown University. Her academic background has provided her with a strong foundation for her career in customer experience management and urban planning.
Leadership and Professional Focus
Catherine emphasizes servant leadership in her professional approach, focusing on staff development and retention. She is recognized for her ability to facilitate discussions and solve problems, driving change within organizations. Her track record includes extending partnerships and ensuring contract longevity, reflecting her commitment to organizational growth.