Kristin Van Epps
About Kristin Van Epps
Kristin Van Epps is a Customer Experience Team Lead at PetScreening, where she has worked since 2024. She has a strong background in communications and marketing, with experience in various roles that emphasize her commitment to community and environmental initiatives.
Work at Pet Screening
Kristin Van Epps currently serves as the Customer Experience Team Lead at PetScreening, a position she has held since 2024. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Prior to this leadership position, she worked as a Customer Experience Specialist at the same company for two years, starting in 2022. Her work at PetScreening emphasizes her commitment to impactful initiatives that benefit both the community and the environment.
Education and Expertise
Kristin Van Epps earned her degree in Communications with a concentration in Interpersonal Communications from the University of North Carolina at Chapel Hill, where she studied from 2017 to 2021. She has also obtained a Certificate of Achievement in Advertising Ethics, which underscores her dedication to ethical practices in advertising. Her educational background supports her expertise in writing, brand strategy, and conflict resolution.
Professional Background
Kristin has a diverse professional background that includes various roles in customer experience, public relations, and marketing. Before joining PetScreening, she worked at Bang Energy as a Fuel Team Member for one year. Additionally, she has held internships at McNeil, Gray & Rice as a Communications Intern and at The Borgen Project as a PR/Marketing Intern, both in 2021. Her experience also includes roles at Carolina For The Kids Foundation and The Daily Tar Heel, where she developed her skills in PR and journalism.
Achievements and Recognition
Kristin Van Epps was a finalist in Ketchum’s LaunchPad Game, which highlights her skills in strategic communication and innovation. Throughout her career, she has honed her abilities in writing, brand strategy, and conflict resolution through various internships and projects. Her passion for uncovering insights to drive brand success is evident in her work across public relations, marketing, web design, and journalism.