PetsApp
PetsApp is a veterinary engagement platform launched in 2020, offering features like chat, video calls, and digital payments, and is used by thousands of professionals across hundreds of clinics.
Services
PetsApp offers a comprehensive veterinary engagement and communication platform designed to streamline various aspects of veterinary practices. Core services include text and SMS chat, appointment booking, reminders, digital payments, video calls, and AI-assisted communication (CoPilot). The platform also includes Wellness and Loyalty Plans, facilitating continuous care and client retention. For established patients, PetsApp provides 24-hour emergency services, ensuring timely support in critical situations. These features collectively optimize the workflow and enhance the efficiency of veterinary professionals.
Products
PetsApp's primary product is its veterinary engagement platform, accessible through a mobile app available on both the App Store and Play Store, where it has received high ratings. This app offers functionalities like appointment booking, text and SMS chat, reminders, digital payments, video calls, and AI-assisted communication with the CoPilot feature. Additionally, it provides Wellness and Loyalty Plans to aid in ongoing pet care and client loyalty. The platform integrates with various Practice Management Systems (PMS), enhancing its utility and ease of use within different veterinary practices.
History
Launched in January 2020, PetsApp has quickly established itself as a key player in the veterinary industry. Since its inception, it has been adopted by thousands of veterinary professionals across hundreds of clinics. Over this period, PetsApp has processed more than $12.4 million in transactions and registered over 720,000 pets. The platform also saves time for over 15,000 veterinary professionals, underscoring its effectiveness in improving clinic operations and client engagement.
Integration with Practice Management Systems (PMS)
PetsApp integrates seamlessly with various Practice Management Systems (PMS), providing a unified and efficient system for veterinary practices. This integration allows for streamlined operations, reducing manual data entry and ensuring accurate record-keeping. It enhances the overall user experience by providing unified access to appointment scheduling, patient records, and communication tools within a single platform. This interoperability is a key factor in PetsApp’s ability to optimize clinic workflows and improve service delivery.