Nishickia Griddle
About Nishickia Griddle
Nishickia Griddle is a Help Desk Support Technician currently employed at Phase2 since 2021. She has a diverse work history in customer service and IT roles, including positions at AstraZeneca, AT&T, and Apple.
Current Role at Phase2
Nishickia Griddle has been employed at Phase2 as a Help Desk Support Technician since 2021. In this role, she provides technical support and assistance to users, ensuring efficient operation of IT systems. Her responsibilities include troubleshooting issues, resolving user inquiries, and maintaining a high level of customer service.
Previous Experience in IT Support
Before joining Phase2, Nishickia Griddle held several positions in IT support and customer service. She worked as a Senior IT Support Specialist at Stand Together from 2020 to 2021. Additionally, she served as an IT Advocate at AstraZeneca from 2018 to 2020, where she focused on supporting IT initiatives and user needs.
Career in Customer Service and Retail
Nishickia Griddle has extensive experience in customer service and retail. She worked at EXPRESS as a Fashion Consultant and Customer Service Associate from 2007 to 2008. Her retail experience continued at AT&T as a Retail Sales Consultant from 2008 to 2010. She also worked as a Bank Teller at Citi from 2010 to 2012, where she managed customer transactions and inquiries.
Educational Background
Nishickia Griddle studied at the University of South Carolina Upstate, where she earned a Bachelor of Science in Business Administration with a focus on Marketing. Her studies spanned from 2006 to 2010, providing her with foundational knowledge in business principles and marketing strategies.
Early Career Roles
In the early stages of her career, Nishickia Griddle held various positions that contributed to her professional development. She worked as a Hostess at Ruby Tuesday for three months in 2008. Later, she joined Apple as a Genius from 2012 to 2017, where she provided technical support and customer service in a retail environment.