Piano
Piano provides a platform that empowers teams to understand and influence customer behavior through real-time data and AI-driven recommendations, offering a wide range of services including audience segmentation, A/B testing, and marketing automation.
Company Overview
Piano provides a platform that empowers teams to understand and influence customer behavior through real-time accurate data. The platform offers comprehensive tools to assist businesses in converting users using automated experiences and AI-driven recommendations. By providing white-labeled solutions, Piano allows businesses to maintain their branding and messaging. The platform supports integration through open APIs and out-of-the-box integrations, making it accessible to existing systems and tools.
Services
Piano offers a range of services designed to enhance customer engagement and business performance. These services include audience segmentation, A/B testing, ad blocking detection, pricing and promotions, content recommendations, revenue recognition, flexible billing, marketing automation, experience management, relationship management, registration, multi-channel entitlements, and customer care. These services are aimed at driving growth and providing businesses with data-driven strategies to maximize revenue.
Products
Piano's platform includes a suite of products tailored for various business needs. Composer is used for experience management, enabling businesses to design, test, deploy, and manage user experiences without IT involvement. DMP offers real-time data collection and audience segmentation, combining data from various sources. VX supports subscription commerce, multi-currency, localization, dynamic pricing offers, and lifecycle management. ID handles identity management, while ESP automates personalized recommendations and marketing campaigns. Socialflow is a product that uses AI to optimize social content distribution during peak engagement times.
Industry Applications
Piano's platform is versatile, supporting various industries such as journalism, healthcare, and digital business. The solutions provided by Piano cater to the unique needs of these industries, ensuring that companies can effectively manage customer data, enhance engagement, and drive growth. The platform's flexibility and AI-driven recommendations are especially beneficial in industries where understanding and influencing customer behavior is critical.
Global Presence
Piano maintains a global footprint with offices located in major cities around the world, including Amsterdam, Philadelphia, Buenos Aires, Oslo, Berlin, London, Paris, Bordeaux, Melbourne, Singapore, Bratislava, New York, and Tokyo. This international presence ensures that Piano can support a diverse clientele and address varied market needs. Additionally, the platform supports multiple languages including English (US), Japanese, French, German, Spanish, Italian, Dutch, English (UK), and Polish, making it accessible to a global audience.