David Butler
About David Butler
David Butler is an Online Banking Help Desk Representative at Pinnacle Bank in Central City, Nebraska, where he has worked since 2015. He previously served as a Client Services Support Specialist at West Corporation from 2012 to 2014 and holds a Bachelor of Arts in Psychology from the University of Nebraska at Omaha.
Work at Pinnacle Bank
David Butler has served as an Online Banking Help Desk Representative at Pinnacle Bank since 2015. In this role, he provides support to customers navigating online banking services. His responsibilities include assisting users with account inquiries, troubleshooting issues, and ensuring a smooth online banking experience. His tenure at Pinnacle Bank spans over nine years, during which he has developed a strong understanding of the bank's digital services.
Previous Experience at West Corporation
Before joining Pinnacle Bank, David Butler worked at West Corporation as a Client Services Support Specialist from 2012 to 2014. During his two years at West Corporation, he focused on providing customer support and resolving client issues. This experience contributed to his skill set in customer service and technical support, which he later applied in his current position.
Education and Expertise
David Butler earned a Bachelor of Arts (B.A.) in Psychology from the University of Nebraska at Omaha. His studies spanned from 1998 to 2004, covering various aspects of psychology. This educational background has equipped him with insights into human behavior, which can enhance his interactions with customers in his professional roles.
Background
David Butler is based in Central City, Nebraska, United States. His career in customer support began at West Corporation and has continued at Pinnacle Bank, where he focuses on online banking assistance. His background in psychology complements his work in customer service, allowing him to effectively address client needs.