Amanda Colvin
About Amanda Colvin
Amanda Colvin is a Senior MSP Specialist at Pinnacle Group, Inc., where she has worked since 2021. She has a background in vendor management and customer service, having previously held roles at AMN Healthcare and Nissan Motor Corporation.
Work at Pinnacle Group
Amanda Colvin serves as a Senior MSP Specialist at Pinnacle Group, Inc. since 2021. In this role, she has been instrumental in the transition of Pinnacle Group to become the Managed Services Provider for Dominion Energy. Amanda manages special projects, including large hiring initiatives and supplier rationalization processes. She also trains new client managers and suppliers on the use of the Vendor Management System (VMS) tool, Fieldglass. Her focus remains on maintaining a service-oriented approach to ensure positive experiences for client hiring managers and stakeholders.
Previous Experience at AMN Healthcare
Amanda Colvin worked at AMN Healthcare from 2017 to 2021, holding two positions. Initially, she served as an Account Coordinator for three years, where she contributed to various operational tasks. In 2020, she transitioned to the role of Associate Vendor Manager, where she worked for one year. During her time at AMN Healthcare, she gained valuable experience in vendor management and coordination.
Background in Customer Service
Before her tenure at AMN Healthcare, Amanda Colvin worked at Nissan Motor Corporation as a Customer Service Representative from 2016 to 2017. This role provided her with foundational customer service skills. Additionally, she held a position as Service Manager at Red Lobster from 2011 to 2016, where she managed service operations and customer interactions for five years.
Education and Expertise
Amanda Colvin earned her Bachelor of Science degree in Psychology from Texas A&M University-Commerce, where she studied from 2009 to 2013. Her educational background in psychology contributes to her understanding of client needs and enhances her ability to deliver effective service in her professional roles.