Hieu Nguyen
About Hieu Nguyen
Hieu Nguyen is a Network Systems Administrator with extensive experience in IT support and technical troubleshooting. He has worked at Piping Technology & Products, Inc. since 2017 and previously held a leadership role at CSAT Solutions LP.
Work at Piping Technology and Products
Hieu Nguyen has been employed at Piping Technology & Products, Inc. since 2017, initially serving as an IT Support Specialist. In 2019, he transitioned to the role of Network Systems Administrator. His responsibilities include managing network systems, providing technical support, and ensuring the efficient operation of IT infrastructure. Over his tenure, he has developed a strong understanding of the company's technological needs and has contributed to the optimization of its IT services.
Previous Experience at CSAT Solutions LP
Prior to joining Piping Technology & Products, Hieu Nguyen worked at CSAT Solutions LP from 2011 to 2017 as Engineering Technical Lead III. In this position, he was responsible for overseeing engineering projects and providing technical leadership. His experience at CSAT Solutions contributed to his technical expertise and problem-solving abilities in complex engineering environments.
Education and Expertise
Hieu Nguyen studied Computer Networking and Telecommunication at Houston Community College, where he earned an Associate of Applied Science (AAS) degree from 2008 to 2010. He furthered his education at the University of Houston-Downtown. His academic background has provided him with a solid foundation in networking concepts and technical skills, which he applies in his professional roles.
Technical Skills and Proficiencies
Hieu Nguyen possesses a range of technical skills relevant to his roles in IT and network administration. He demonstrates proficiency in various computer systems, languages, tools, and testing methodologies. His expertise includes MS Excel, Word, PowerPoint, and Windows Server 2008/XP/VIS/7. He is adept at troubleshooting technical issues, managing hardware and software systems, and efficiently learning new technologies.
Professional Attributes
Hieu Nguyen is recognized for his strong technical troubleshooting skills, enabling him to resolve challenging issues rapidly and cost-effectively. He is known for being detail-oriented, highly organized, and reliable in completing tasks. His ability to thrive in both team and self-directed settings enhances his effectiveness in various IT environments.