Marc Cilurzo
About Marc Cilurzo
Marc Cilurzo is a Senior Customer Success Manager at Placer.ai, specializing in spatial technology and SaaS. He has a background in customer success roles at LightBox and a degree in Geography from UC Santa Barbara.
Work at Placer.ai
Marc Cilurzo has been employed at Placer.ai as a Senior Customer Success Manager since 2022. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction. His work is conducted remotely from Orange County, California. His expertise in spatial technology and software as a service (SAAS) contributes to his effectiveness in this position.
Previous Experience at LightBox
Prior to joining Placer.ai, Marc Cilurzo worked at LightBox in various roles. He served as a Customer Success Manager from 2018 to 2021, where he was responsible for managing customer relationships. He also held the position of Customer Success Trainer from 2016 to 2018, and worked as a Customer Success Analyst for 8 months in 2016. Additionally, he was promoted to Senior Customer Success Manager at LightBox from 2021 to 2022, where he continued to build on his customer success expertise.
Career at Local Market Launch
Before his tenure at LightBox, Marc Cilurzo worked at Local Market Launch as a Fulfillment Manager from 2013 to 2016. In this role, he managed fulfillment processes and contributed to operational efficiency. His experience in this position provided him with a solid foundation in customer service and management.
Education and Expertise
Marc Cilurzo studied Geography at UC Santa Barbara, where he earned his Bachelor’s Degree from 2007 to 2011. He also attended San Dieguito Academy High School from 2003 to 2007. His educational background supports his expertise in spatial technology and SAAS, which he applies in his current and previous roles to foster strong customer relationships.