Nick Vasone
About Nick Vasone
Nick Vasone is a Customer Success Manager with extensive experience in client success roles across various companies. He has worked at organizations such as Gartner, Indeed.com, and Datto, Inc., and holds a Bachelor of Arts in International Relations from Rollins College.
Current Role at Placer.ai
Nick Vasone serves as a Customer Success Manager at Placer.ai since 2022. In this role, he focuses on ensuring customer satisfaction and success by leveraging data analytics to provide insights and support to clients. His responsibilities include onboarding new clients, addressing their needs, and fostering long-term relationships to enhance user experience with the company's products.
Previous Experience in Customer Success
Nick has extensive experience in customer success roles across various organizations. He worked at Datto, Inc. as a Partner Success Manager from 2019 to 2022, where he managed partner relationships and drove customer engagement. Prior to that, he held positions at Forrester as a Client Success Manager in 2019, and at Webcollage (now Syndigo) as a Client Success Manager in 2018. His earlier roles include Client Success Specialist and Client Success Strategist at Indeed.com from 2015 to 2017, and Client Onboarding Specialist at Gartner from 2012 to 2015.
Education and Academic Background
Nick Vasone earned a Bachelor of Arts (B.A.) in International Relations from Rollins College, completing his studies from 2008 to 2012. This educational background provided him with a foundational understanding of global dynamics and communication, which he applies in his professional roles, particularly in client-facing positions.
Career Development at Gartner
During his tenure at Gartner, Nick held multiple roles, including Client Onboarding Specialist and Senior Client Onboarding Specialist. He worked at Gartner from 2012 to 2015, where he developed skills in client onboarding and support. His experience at Gartner contributed significantly to his expertise in managing client relationships and ensuring successful implementation of services.
Work History Overview
Nick's work history includes a variety of positions that emphasize client success and support. He has worked in different capacities at companies such as Aventri, where he was a Client Support Specialist - SaaS, and at Indeed.com in various client success roles. His diverse experience across these organizations has equipped him with a comprehensive skill set in customer relationship management.