Jerome Brocard
About Jerome Brocard
Jerome Brocard is a Technicien Support currently working at Planisware in Sophia Antipolis, where he has been employed since 2020. He has a diverse background in technical support and project consulting, with previous roles at HELPLINE, BeMore Holding, Fortinet, and Cegedim.
Work at Planisware
Jerome Brocard has been employed at Planisware as a Technicien Support since 2020. His role involves providing technical support and assistance within the organization. He is based in Sophia Antipolis, a prominent technology park recognized for its focus on innovation and research. His tenure at Planisware has allowed him to further develop his technical skills and contribute to the company's operational efficiency.
Previous Experience at HELPLINE
Before joining Planisware, Jerome Brocard worked at HELPLINE as a Technicien helpdesk from 2010 to 2011. During this one-year period, he was based in Ivry sur Seine. His responsibilities included providing technical support to clients and resolving various IT-related issues, which helped him build a foundation in customer service and technical troubleshooting.
Consultant Roles at BeMore Holding
Jerome Brocard held multiple positions at BeMore Holding. He worked as a Consultant informatique from 2016 to 2018 for one year in Provence-Alpes-Côte d'Azur and again from 2018 to 2019 as a Consultant chef de projet for seven months at CHU NICE. These roles involved project management and IT consulting, allowing him to enhance his project coordination skills and technical expertise.
Educational Background
Jerome Brocard's educational journey includes studying at Lycée Edmond Rostand, where he achieved a BAC STG in Finance des entreprises from 2007 to 2008. He then attended Lycée Jules Ferry, earning a BTS informatique de gestion in Développement from 2008 to 2009. Additionally, he studied at EF (Education First) Centres Internationaux De Langues in Dublin, where he focused on English for 11 months in 2009. This diverse educational background has equipped him with a solid foundation in both technical and financial disciplines.
Technical Support Experience
In addition to his current role at Planisware, Jerome Brocard has accumulated experience in technical support through various positions. He worked as a Technicien Support RMA at Fortinet for one month in 2015 and served as an Ingénieur technico-commercial at Cegedim from 2011 to 2014. These roles involved managing technical projects and providing support, which contributed to his understanding of client needs and technical solutions.