PointClickCare
PointClickCare provides a comprehensive suite of products and services for various healthcare sectors, including skilled nursing, senior living, hospitals, and health systems. The company has received numerous accolades for its innovative solutions and corporate culture.
Services
PointClickCare provides a variety of services tailored to multiple sectors including skilled nursing, senior living, hospitals and health systems, ACOs and risk-bearing providers, health plans, government, CCRC, pharmacy, and group homes. The company offers comprehensive customer support through a dedicated portal, which includes access to help files, knowledgebase articles, and the ability to create support cases. Additionally, their online customer community, PointClickCare Pulse, enables users to share ideas, insights, hints, and tips.
Products
PointClickCare offers a wide range of products within their core platforms for different sectors. The Skilled Nursing Core Platform includes features like integrated medication management, secure conversations, performance insights, and more. The Senior Living Core Platform offers automated care messaging, companion, connected care center, CRM, and QuickMAR, among others. For Hospitals & Health Systems, PointClickCare provides emergency department optimization and intelligent transitions. Their Health Plans solutions focus on care and utilization optimization, member activity visibility, quality and coding management, and value-based care. Additionally, Government solutions include emergency preparedness and response, while Pharmacy solutions offer eMAR and integrated medication management.
Sector Solutions
PointClickCare offers tailored solutions for various industry sectors. For skilled nursing, features include integrated medication management and performance insights. The Senior Living sector benefits from solutions like automated care messaging and QuickMAR. Hospitals and Health Systems use solutions such as emergency department optimization and PAC network management. Health Plans have solutions that focus on quality and coding management. Government-related services include emergency preparedness, while Pharmacy solutions provide eMAR and the pharmacy partner exchange network. Group Homes can take advantage of QuickMAR for their operations.
Awards and Recognition
PointClickCare has consistently received various accolades in the industry. The company has been named one of Canada’s Best Managed Companies for 11 years, achieving Platinum Status. KLAS Research rated PointClickCare as the #1 Long-Term Care Software Provider for five consecutive years. Its PAC Network Management Platform won Fierce Healthcare’s Innovation Award for Outstanding Data Analytics and Business Intelligence in Post-Acute Care. Additionally, PointClickCare has been a finalist for Healthcare Innovation’s Innovator Awards, named to the Globe and Mail’s Ranking of Canada’s Top Growing Companies for four years, and recognized by Silicon Review and Communitech. The company has also been highlighted by Waterstone Human Capital and Forbes.
Innovative Technology
PointClickCare emphasizes innovation through its technological solutions. One standout product is eMAR, a mobile-enabled medication and treatment administration system that ensures real-time accuracy in medication ordering and distribution. Their platforms integrate various functionalities such as secure conversations, automated care messaging, and performance insights, aiming to optimize efficiency across different healthcare sectors. The use of technology also extends to their support systems, including an online customer community platform, PointClickCare Pulse, which fosters idea sharing and collaboration among users.