Amy Jefferies
About Amy Jefferies
Amy Jefferies is a Customer Relations Expert with extensive experience in various roles, including management and recruitment. She has worked for notable companies such as JD Wetherspoon and Policy Expert since 2015.
Work at Policy Expert
Amy Jefferies has been employed at Policy Expert as a Customer Relations Expert since 2015. In this role, she focuses on enhancing customer satisfaction and managing client interactions. Her experience in customer relations contributes to the company's commitment to providing quality service. Over the years, she has developed skills that are essential for addressing customer needs and resolving issues effectively.
Previous Employment Experience
Before joining Policy Expert, Amy Jefferies held several positions that contributed to her expertise in customer relations. She worked as a Shift Manager at JD Wetherspoon from 2010 to 2014, where she managed operations and staff. Following this, she served as a Recruitment Consultant at Orion Electrotech for six months in 2014. Additionally, she worked as a Telesales Executive at Citytalk Comms for five months in 2015. These roles provided her with valuable experience in customer service and communication.
Education and Qualifications
Amy Jefferies completed her secondary education at St Bernard's RC School from 1999 to 2005, where she achieved qualifications in Double Science, English, Business Studies, Physical Education, and Art. In 2014, she furthered her education by obtaining an SIA door supervisor license through a program at Get Licensed. This qualification has equipped her with knowledge relevant to security and customer interaction.
Background
Amy Jefferies has a background in customer service and management, with a career spanning over a decade. Her early experiences in hospitality and recruitment laid the groundwork for her current role in customer relations. She has consistently worked in positions that require strong interpersonal skills and the ability to address customer concerns effectively.