James Burke
About James Burke
James Burke is an IT Administrator with over 10 years of experience in the field, currently working at Policy Expert in Milton Keynes, United Kingdom. He emphasizes the importance of communication and customer service in IT roles and enjoys providing desktop support.
Work at Policy Expert
James Burke has been employed at Policy Expert as an IT Administrator since 2016. In this role, he is responsible for managing IT systems and providing support to users within the organization. His tenure at Policy Expert spans over eight years, during which he has contributed to the efficiency and effectiveness of the company's IT infrastructure in Milton Keynes, United Kingdom.
Education and Expertise
James Burke studied at Barnfield Tech Center from 2002 to 2005, where he gained foundational knowledge in IT. He also attended Mark Rutherford Upper School prior to his studies at Barnfield Tech Center. With over 10 years of experience in the IT field, he has developed expertise in desktop support, user training, and providing IT advice to individuals with varying levels of technical knowledge.
Background in IT Support
James Burke has a diverse background in IT support roles. He began his career at Healthcare Logistics as IT Support for a brief period in 2006. He then worked at Comensura as a Systems Administrator for seven months in 2007. Following that, he spent six years at Phoenix (IT Infrastructure Services) as a Service Desk Analyst, where he honed his skills in customer service and technical support.
Professional Skills and Focus
James Burke emphasizes the importance of excellent communication abilities and customer service skills in IT roles. He enjoys positions that involve IT desktop support and has a strong focus on achieving high standards of work throughout his career. His experience includes providing training and advice, ensuring that users are equipped to navigate IT systems effectively.