Machile Chansa Machile
About Machile Chansa Machile
Machile Chansa is a Customer Relations Expert with experience in various roles across the hospitality and sales sectors. Currently employed at Policy Expert since 2021, he possesses skills in business process improvement and software adaptability.
Work at Policy Expert
Machile Chansa has been employed at Policy Expert as a Customer Relations Expert since 2021. In this role, he focuses on enhancing customer satisfaction and managing client interactions effectively. His responsibilities include coordinating personnel and resources to meet key performance indicators and improve operational efficiency.
Previous Employment Experience
Prior to his current position, Machile Chansa held various roles in the hospitality and sales sectors. He worked as a Holiday Sales Consultant at CLC World Resorts & Hotels from 2016 to 2018. Before that, he served as a Sales Advisor at CarNext.com from 2018 to 2020. His earlier experience includes positions such as Restaurant and Housekeeping Manager at Alpine Elements and Bar Supervisor at Loungers plc.
Education and Expertise
Machile Chansa completed his A Levels at Lawrence Sheriff from 2009 to 2011. He also holds a Diploma in Foods, Nutrition, and Wellness Studies from The Health Sciences Academy, which he achieved from 2018 to 2019. His expertise includes business process improvement methodology and productivity optimization strategies, complemented by a basic understanding of databases and proficiency in various software tools, including Automanager Software.
Accreditations and Skills
Machile Chansa possesses SAF accreditation, indicating specialized knowledge in customer relations or sales. His skill set includes coordinating personnel and resources effectively to enhance operational efficiency and meet performance goals. He has demonstrated adaptability to industry-specific tools and methodologies throughout his career.
Background
Machile Chansa began his educational journey at Harris C of E High School, where he achieved his GCSE from 2005 to 2009. His early career included working as a Restaurant Manager at Vermillion Restaurant from 2009 to 2012 and as Head Waiter at Carluccio's from 2012 to 2013, providing him with a solid foundation in customer service and management.