Chris Buchanan
About Chris Buchanan
Chris Buchanan is a Technical Program Manager at Poly with extensive experience in network design and implementation, as well as expertise in Microsoft and Linux operating systems. He has held various roles at Polycom since 2011, including Solutions Consultant and Enterprise Architect, and has provided Tier 3 technical support for telecommunications products.
Work at Poly
Chris Buchanan has been employed at Poly since 2019 as a Technical Program Manager. In this role, he is responsible for overseeing technical projects and ensuring successful program execution. His work is based in Ridley Park, PA. Prior to this position, he served as a Senior Solutions Consultant at Polycom since 2011, where he provided expert solutions and support. He has also held the position of Enterprise Architect at Polycom since 2017, contributing to the design and implementation of enterprise-level solutions.
Education and Expertise
Chris Buchanan possesses extensive expertise in network design and implementation. He has experience with routers, switches, and firewalls, which are essential for creating robust network infrastructures. His technical knowledge includes working with Microsoft Office Communication Server 2007 R2, Microsoft Lync Server 2010/2013, and Microsoft Exchange Server 2007 and 2010. He is well-versed in deploying and testing both Microsoft and Linux operating systems, particularly in telecommunications-based IP products.
Background
Chris Buchanan has a diverse background in technical support and systems architecture. He has provided Tier 3 technical support, addressing complex issues related to product functionality. His experience extends to Microsoft Domain 2003/2008/2012, Active Directory, DNS, and DHCP, which are critical for managing network services. Additionally, he has worked with Microsoft Unified Communication Servers, focusing on VoIP media gateways and telephony systems.
Achievements
Throughout his career, Chris Buchanan has demonstrated a commitment to technical excellence and support. His roles at Poly and Polycom have allowed him to contribute significantly to the development and implementation of communication solutions. He has also gained experience with Windows Server 2008/2012 R2 Hyper-V Virtual Machine, enhancing his capabilities in virtualization and server management.