Chris Renfrow

Senior Vertical Account Manager @ Poly

About Chris Renfrow

Chris Renfrow serves as a Senior Vertical Account Manager at Poly, specializing in public sector accounts since 2019. He has extensive experience in the Unified Communications industry, having held various roles at companies like Polycom, Cisco, and TANDBERG.

Work at Poly

Chris Renfrow has been serving as a Senior Vertical Account Manager at Poly since 2019. In this role, he focuses on managing accounts primarily within the public sector, which includes state and local government, education, and medical industries. His responsibilities involve developing strategies to enhance customer success and implementing alternative funding solutions tailored to the needs of his clients. Renfrow operates out of the Dallas/Fort Worth Area, where he has contributed to the growth and development of Poly's market presence.

Previous Experience at Polycom

Before his current role at Poly, Chris Renfrow worked at Polycom as a GEM Account Manager from 2013 to 2019. During this time, he was responsible for managing key accounts and fostering relationships within the Unified Communications sector. His tenure at Polycom allowed him to deepen his understanding of collaboration solutions and customer relationship management, further enhancing his expertise in the industry.

Career Background in Collaboration Solutions

Chris Renfrow has extensive experience in the collaboration solutions industry. He worked at Cisco as a Collaboration Sales Specialist for six months in 2012 and later as a Telepresence Video Sales Specialist from 2010 to 2012. Additionally, he held the position of Senior Account Manager at TANDBERG from 2003 to 2010. His diverse roles have equipped him with strong skills in consultative sales and customer relationship management, enabling him to effectively address client needs.

Education and Expertise

Chris Renfrow completed his postgraduate studies at the University of Oklahoma from 1998 to 1999. He also holds a Bachelor's degree in Public Health and Community Wellness from Oklahoma State University, which he obtained between 1992 and 1997. His educational background, combined with his professional experience, provides him with a solid foundation in understanding the dynamics of public sector accounts and the importance of customer success in the Unified Communications industry.

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