Soci Fierro
About Soci Fierro
Soci Fierro is a Cloud and Systems Administrator with a Bachelor of Business Administration from Universidad Autonoma De Baja California and currently pursuing a Bachelor of Law. With extensive experience in IT roles, he has worked at companies such as Confie Seguros and Plantronics, specializing in operations management and customer satisfaction in the telecommunications sector.
Current Role at Plantronics
Soci Fierro has been working at Plantronics as an IT Service Desk Analyst since 2017. In this role, he is responsible for providing technical support and ensuring efficient IT service delivery. His experience in cloud and systems administration enhances his ability to address complex IT issues effectively.
Previous Experience in IT Support
Prior to his current position, Soci Fierro worked at Confie Seguros as an IT Applications Project Specialist from 2012 to 2015. He also served as an IT Helpdesk professional at Confie Seguros from 2015 to 2017. Additionally, he held various roles at Telisimo International, including Technician Support Agent and Project Manager, contributing to his comprehensive understanding of IT operations.
Educational Background
Soci Fierro graduated with a Bachelor of Business Administration from Universidad Autonoma De Baja California. He studied there from 2010 to 2012. He is currently pursuing a Bachelor of Law at Universidad Interamericana Para El Desarrollo, having started his studies in 2015. This combination of degrees reflects a diverse academic foundation.
Expertise in Telecommunications
Soci Fierro possesses expertise in Operations Management and Customer Satisfaction, particularly within the telecommunications industry. His roles in various organizations have allowed him to develop skills that are essential for managing IT operations and enhancing customer experiences.