Sven Jahnich
About Sven Jahnich
Sven Jahnich is a Technical Support Representative currently employed at Polycom in the Warsaw Area, Poland. He has a background in mechanical engineering and has held various technical roles, including a six-year tenure as a Technischer Zeichner at KNIPEX.
Work at Poly
Sven Jahnich has been employed at Poly since 2019, serving as a Technical Support Representative. His role involves providing technical assistance and support to clients, ensuring that they can effectively utilize Poly's products and services. His experience in this position spans over five years, contributing to his expertise in customer service and technical support within the telecommunications industry.
Previous Experience at KNIPEX
Before joining Poly, Sven Jahnich worked at KNIPEX - Werk C. Gustav Putsch KG as a Technischer Zeichner from 1992 to 1998. During his six-year tenure, he gained valuable experience in technical drawing and design, which laid the foundation for his future roles in technical support and customer service.
Experience at Teleperformance Poland
Sven Jahnich worked at Teleperformance Poland as a Client Specialist from 2017 to 2019. In this role, he focused on client relations and support, enhancing his skills in communication and problem-solving. His two years at Teleperformance contributed to his overall proficiency in handling customer inquiries and providing effective solutions.
Education and Expertise
Sven Jahnich studied at Technische Akademie Wuppertal, where he focused on Maschinenbau (Mechanical Engineering). He achieved the qualification of Technischer Zeichner Maschinenbau from 1987 to 1989. This educational background provided him with a strong technical foundation that supports his current work in technical support.