Shelley Hanna
About Shelley Hanna
Shelley Hanna serves as the Senior Vice President of Client Success at Postie, where she has worked since 2021. She has extensive experience in client services and project delivery, having held various leadership roles at companies such as AppNexus, Xandr, and Major League Baseball.
Current Role at Postie
Shelley Hanna serves as the Senior Vice President of Client Success at Postie, a position she has held since 2021. In this role, she is responsible for overseeing client relationships and ensuring successful outcomes for clients. Her focus is on enhancing client satisfaction and driving business growth through effective engagement strategies. She operates from the Denver Metropolitan Area.
Previous Experience at AppNexus
Hanna has extensive experience at AppNexus, where she held multiple roles. She was the Vice President of Services and Strategic Partnerships from 2018 to 2019, and before that, she served as the Senior Director of Global Customer Success from 2016 to 2018. Additionally, she worked as the Senior Director of Video Services and Monetization for a brief period in 2018. Her tenure at AppNexus contributed to her expertise in client services and strategic partnerships.
Career at Major League Baseball
Shelley Hanna worked at Major League Baseball in various capacities from 2008 to 2016. Her roles included Business Relationship Manager, Director of Project Delivery, and Vice President of Enterprise Systems and Technology. She also served as Senior Director of Project Delivery and Business Relationship Management. Her experience in this organization helped her develop skills in project management and client relations.
Educational Background
Hanna has a diverse educational background. She studied Psychology at Harding University, earning a Bachelor of Arts degree from 1986 to 1989. She also attended the University of Central Florida as a Master's candidate in Industrial & Organizational Psychology from 1990 to 1991. Additionally, she completed a Certificate in Computer Programming at Chubb Institute of Technology from 1998 to 1999.
Leadership and Management Skills
Shelley Hanna has demonstrated strong leadership capabilities throughout her career. She has managed high-performing teams of up to 147 individuals, emphasizing cross-functional collaboration and team synergy. Her adaptive leadership style focuses on empowering communication and fostering continuous improvement within teams, which has contributed to her success in client services and project management.