Devin Gorham
About Devin Gorham
Devin Gorham is an IT Support Engineer with expertise in reimaging and deploying operating systems, currently working at the American Clean Power Association in Washington, D.C. He has a background in technical support and has held various roles in the IT field since 2020.
Current Role as IT Support Engineer
Devin Gorham currently serves as an IT Support Engineer at the American Clean Power Association (ACP) in Washington, District of Columbia. He has held this position since 2021, contributing to the organization's IT infrastructure and support services. His responsibilities include troubleshooting technical issues and providing support for various operating systems.
Previous Experience in IT Support
Prior to his role at ACP, Devin Gorham worked in various technical support positions. In 2021, he was a Computer Repair Technician at Daly Computers for one month and served as a Contractor at the DC Department of Employment Services for two months. Additionally, he worked as a Technical Support Specialist at the Baltimore Digital Equity Coalition in 2020 for one month.
Education and Training in Information Technology
Devin Gorham has pursued extensive education in Information Technology. He studied at Byte Back, Inc. for 11 months in 2020, focusing on IT skills. He also completed a one-year program at Year Up from 2012 to 2013. His training includes Help Desk Training at The H.O.P.E Project in 2015 for 11 months, which equipped him with essential support skills.
Technical Skills and Expertise
Devin Gorham possesses strong skills in diagnosing errors, which are essential for effective technical support. He is experienced in reimaging and deploying operating systems, ensuring that systems are updated and functioning properly. Additionally, he has expertise in virtualization, allowing him to create virtual versions of hardware and operating systems.
Early Career and Additional Roles
Before focusing on IT, Devin Gorham held various positions that contributed to his skill set. He worked as a Barista at Starbucks for seven months in 2019 and as a Courtesy Clerk at Safeway for four months from 2018 to 2019. These roles provided him with customer service experience and enhanced his communication skills.