Jason Fernandes
About Jason Fernandes
Jason Fernandes is a Technical Solution Engineer in Customer Operations at PowerPlan, Inc., with over five years of experience in system administration and software implementation. He has a strong background in customer operations, having previously worked for companies such as Peloton and Tata Consultancy Services.
Work at PowerPlan
Currently, Jason Fernandes serves as a Technical Solution Engineer in Customer Operations at PowerPlan, Inc. He has held this position since 2019, contributing to the company's operations in the Toronto, Canada Area. Prior to this role, he worked as a Consultant in Professional Services at PowerPlan from 2016 to 2019. In these roles, he has utilized his expertise in system administration and software implementation to support mission-critical software systems.
Education and Expertise
Jason Fernandes has a solid educational background in information technology and computer systems. He earned a Bachelor of Science degree in Information Technology from St. Andrew's College of Arts Commerce and Science, studying from 2005 to 2008. He then attended the University of the Fraser Valley, where he completed a Bachelor’s degree in Computer Information Systems from 2009 to 2011. Additionally, he obtained a diploma in CCNA from CMS Computer Institute Ltd. His education supports his over five years of experience in system administration and software implementation.
Background
Before joining PowerPlan, Jason Fernandes accumulated diverse experience in various roles across multiple organizations. He worked at Peloton as an Application Specialist in Customer Operations from 2014 to 2016 and at Husky Energy as a Client Support Analyst in Customer Success Management from 2011 to 2014. Earlier in his career, he held positions at Hydro One as a SharePoint Web Administrator and at Tata Consultancy Services as a Technical Associate. This varied background has equipped him with a broad skill set in customer operations and technical support.
Achievements
Jason Fernandes has developed leadership skills in production support, delivery, and implementation of software systems throughout his career. He thrives in competitive environments that focus on profitability and has industry experience in business development related to asset management consulting, software delivery, risk, and change management. His ability to tackle challenging tasks reflects his commitment to thinking outside the box and contributing effectively to his teams.