Kristen Wallace
About Kristen Wallace
Kristen Wallace is the Senior Manager of Customer Operations at PowerPlan, Inc., where she has worked since 2020. She has a background in consulting and engineering, with previous roles at PowerPlan and experience as a Student Assistant at the Georgia Tech Research Institute.
Current Role at PowerPlan
Kristen Wallace serves as the Senior Manager of Customer Operations at PowerPlan, Inc. since 2020. In this role, she oversees customer-related operations, ensuring effective service delivery and client satisfaction. Her leadership contributes to the strategic direction of customer operations within the organization.
Previous Experience at PowerPlan
Kristen Wallace has extensive experience at PowerPlan, Inc., where she held multiple positions. She worked as a Consultant from 2013 to 2015, followed by a role as Senior Consultant from 2015 to 2016. After that, she served as a Support Engineer from 2016 to 2018. Subsequently, she was promoted to Manager of Customer Operations from 2018 to 2020 before assuming her current position.
Educational Background
Kristen Wallace studied at the Georgia Institute of Technology and later attended The University of Georgia, where she earned a Bachelor of Science (BS) in Mathematics from 2010 to 2013. This educational foundation supports her analytical skills and problem-solving abilities in her professional roles.
Early Career Experience
Before joining PowerPlan, Kristen Wallace gained experience as a Student Assistant at the Georgia Tech Research Institute from 2009 to 2010. This role provided her with valuable insights into research operations and contributed to her professional development in the Greater Atlanta Area.